REAL PEOPLE, REAL IMPACT

Stories that inspire

Behind every programme, every café, and every workplace is a person whose life has been transformed. These are their stories.

Workable NI
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Seamus

Workable NI Client

After a serious road traffic accident, Seamus faced ongoing challenges with balance, mobility, and short-term memory — all of which made work increasingly difficult. Over time, these barriers affected his confidence and led to anxiety and difficulty sleeping.

Through the Workable NI programme, Seamus was supported by Employment Support Officer Teresea, who worked closely with him, his sister, and his employer to find practical solutions — opening up communication with management, arranging workplace adjustments, and delivering disability awareness training.

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With this support in place, Seamus returned to work feeling confident about his role. He feels better able to communicate with his line manager and more supported in the workplace.

Simon

Ability Café

Simon joined USEL in 2019 after facing challenges in securing long-term employment that truly suited his skills and passions. As someone on the autism spectrum, he found it difficult to adapt to traditional workplaces, despite his deep love for cooking.

At USEL’s Ability Cafés, Simon discovered an inclusive and supportive environment where he could thrive. Through hands-on experience and dedicated mentorship, he has honed his culinary skills, building confidence and expertise in the kitchen.

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Today, Simon is a valued team member, proving that with the right opportunities, talent and passion can flourish.

Ability Cafe
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USEL RECEPTION
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Michele

USEL Reception — 28 years

Michele has been a dedicated member of the USEL team for 28 years. Over the years, she has faced many challenges, but the kindness and support of her colleagues have made a lasting impact on her life.

Her dedication and hard work have earned her a place on The Shaw Trust List and an award for Outstanding Business Support Services.

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Working at USEL has allowed her to not only help others but also support her favourite charities, making her role both fulfilling and meaningful.

John

Recycling Solutions — 17 years

John has been a valued member of the USEL team for 17 years, working in recycling. As a profoundly deaf individual, he has shown incredible dedication and resilience in his role. His commitment to his work and his strong work ethic make him an essential part of the team.

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Through his time at USEL, John has made a significant impact, contributing to a more sustainable future while thriving in an inclusive and supportive environment.

Recycling Solutions
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28

Years — Michele’s dedication

17

Years — John in recycling

700+

People placed through Empower

4

Programmes changing lives

Your story starts here

Ready to be part of something bigger?

Whether you’re looking for employment support, want to partner with us, or simply want to learn more — we’d love to hear from you.

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